30-day Money Back Guarantee*
If you don’t love your new spectacles, feel free to explore new looks! Simply exchange or obtain a refund on any pair of prescription frames or prescription sunglasses you have purchased within the last 30 days.

1 year Breakage Protection Guarantee*
If your prescription frames or prescription sunglasses break within 1 year of purchase, we will replace them with an identical pair for 50% of the current retail price, even if the damage arises from accidents or misuse.

60-day Prescription Guarantee
If you feel uncomfortable with the prescription of your lenses within 60 days of purchase, we will happily offer you a second eye examination or a free replacement pair of lenses if necessary.

1 year Manufacturer Defect Guarantee
Should your frames or lenses suffer any manufacturer defect within 12 months from date of purchase, we will happily repair or replace them. (This offer does not cover damage arising from accidents or misuse).

Free Servicing, Cleaning And Adjustment Service
To ensure the continued comfort and fit of your frames and lenses, you are welcome to come along to any of our branches for free servicing, cleaning and adjustment at any time.